Our Refund and Return Policy
To return an item purchased from MindYourZen through Amazon, you must follow the terms and conditions of the Amazon return and refund policies as our products are sold through Amazon. More information on return policies can be found directly at Amazon.com.
At MindYourZen, we want to make sure every customer is pleased with their purchase of our products. In the event that you need to return a product, we are happy to work with you as quickly as possible to make your order right. Returns of unused products are available to customers within 14 days of the original purchase date. Please contact us through Amazon to initiate the return and refund policies. In order to make sure that you are able to complete your refund, please follow all of the instructions available through Amazon.
If you would like to return your unused product, start by going to the Amazon Online Returns Center. From there, you can select whether you would like a refund, replacement or exchange of your product. You will have the option to contact us at MindYourZen through Amazon to initiate a return request. Please contact us before initiating a return so that we can do our best to make sure that every customer is satisfied with our products.
Once your return or exchange request is approved, you must print the shipping label to send the product back to us. Through Amazon, you will receive an email with a label to print at the email address you have registered on your Amazon account. The return shipping details are also available on your Manage Returns page on Amazon.
Please return your item in the original shipping. If you no longer have the original box it was shipped in, please find a sturdy box to ship the product in. We suggest you retain the original packaging for the product so that it is shipped in the most secure condition. At MindYourZen, we are not responsible for the shipment of products by third parties in issuing returns. We are not able to accept returns of products that are not received by us in the original condition. In addition, the product must be shipped directly to us using the shipment information provided by Amazon. Unfortunately, we are not able to process returns that are not sent back to the exact address provided on the return shipping label through Amazon.
If you are returning multiple orders from MindYourZen through Amazon, please make sure to follow the instructions for each individual order. Failure to provide the proper labels and packaging for each order may prevent us from fulfilling your refund request.
The status of your refund will be available through your Refunds Page on your Amazon account. We are not able to process any refunds for products until we have received and processed your return shipment. Depending on the shipping service you choose, processing time could take up to seven days. The cost of the return shipping will be deducted from your refund request. We are not responsible for compensating customers for the cost of return shipping should you desire a refund. If you are shipping items back for a refund with a total value of over $75, we recommend that you purchase shipping insurance for the value of your package. MindYourZen is not responsible for insuring the contents of any return shipment to us. The customer maintains all responsibility for making sure that the shipment arrives to us in a secure and undamaged condition. We reserve the right to refuse any refund request for products that are not shipped back to us in a timely manner or in an unused and undamaged condition.
If you have any questions about any products purchased from MindYourZen, please contact us directly by phone at 1-941-538-6941 or email [email protected] You can also reach MindYourZen through Amazon with the Contact the Seller option on your orders.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent disease. Consult your physician before you begin any exercise program.
Before starting any change in your diet or exercise regimen, it is recommended that you seek the advice of your doctor. Even if you have taken a similar supplement before, it is recommended that you speak with a medical professional before taking any new supplement product. If you are pregnant, think you might be pregnant or breastfeeding, then it is of particular importance that you consult with a doctor before attempting to use any of the products sold by MindYourZen.
When speaking with your doctor, be sure to mention the specific supplements you are considering taking and print the supplement information available for our products. Do not experiment with dosages of the supplements and be sure to take only what is recommended for you. Taking the improper dosage of any supplement can be harmful to your health and may result in injury. Recommended dosages could vary depending on the combination of supplements that you choose to take. Be sure to disclose to your doctor the entire list of supplements that you are considering adding to your daily routine along with any medications that you are currently taking.
The supplements sold by MindYourZen are not intended to replace any of your existing medication. The supplements are not a replacement for any medications that have been prescribed by your doctor or that you are currently taking. Do not use the supplements sold by MindYourZen for any other purposes than what is listed on the products.
MindYourZen is not responsible for the self-diagnosis or improper use of any of its products. The customer is responsible for seeking the advice of a medical professional prior to using any of the supplements sold by MindYourZen.